Residents¶

Everything about a resident’s life in the facility, from the first contact to the daily record: admission, stay, assessments, room and condition report. The resident is the central record all the other apps build on — care, meals and billing.

Key principles¶

• Admission: handled in its own application, from the first enquiry to the move-in; it creates the resident and opens their stay. See Admissions.

• Stay: the period during which the resident occupies a room. It drives presence, billing and the end-of-stay procedures.

• Dependency assessment: scores the resident’s dependency on the scale the country uses; it determines the category declared to the health insurer, on which the care allowance it pays relies.

• Room: taken from the stay; occupancy is tracked per status.

• Condition report: a joint move-in/move-out assessment of the room and its equipment, signed by the representative and the facility.

What’s next¶

• Managing a resident — the central record.

• Geriatric assessments — MMSE, Braden, MNA and others.

• Room change and transfer

• Rooms and occupancy

• Room housekeeping

• The condition report (move-in and move-out)

• The move-in procedure

• The resident’s private furniture